BistrehavenCoverage grid

Privacy Policy

Identity and scope

Last updated: November 9, 2026. Effective date: November 9, 2026.

Bistrehaven is a brand of The Nelson M Group LLC, owned and operated by The Nelson M Group LLC. An informational reading resource about reading a coverage-term glossary; comparing renewal-notice sections.

Information requested

The reading form asks for first name, selected article topic and a separate policy acknowledgement. Last name, reading stage, email, mobile number and ZIP are optional. Phone is needed only if you select SMS. Questions can be sent to the listed support phone number or email address.

Use of topic choices

Topic choices identify reading requested through Coverage grid. No third-party lead matching is offered.

Sharing and service processing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide text messaging services (e.g., aggregators or telecom providers).

We do not sell, rent or share mobile opt-in data for third-party marketing. Any necessary messaging-service processing must be limited to delivering the chosen program, not independent marketing.

SMS and TCPA consent

Texts may be initiated only after checking a separate, unchecked SMS consent box on our forms or by texting START to 833-421-6227. The Educational category has one optional box. Text START to join at 833-421-6227.

Consent is not a condition of purchase or requesting information. Message frequency may vary. You may receive up to 8 messages per month. Message and data rates may apply.

Reply STOP to opt out and HELP for help. Replying STOP ends your enrollment in Bistrehaven Coverage grid.

Please message HELP to any of our numbers to receive help or information about the number.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide text messaging services (e.g., aggregators or telecom providers).

Consent records and storage

The form records a UTC consent timestamp, page URL, selected category states, displayed consent language, source label and policy acknowledgement. Each request is stored in our customer records system together with the consent choices made and the website form it came from.

These records support your reading request and separate communication choices. Contact us using the support details on this site to request access, correction or deletion of your information. No fixed retention period is promised.

Security and user requests

Do not enter passwords or account credentials. Requests are sent over HTTPS; no method of transmission or storage can guarantee absolute security. This site does not claim any security certification.

For a data or correction request, use the own-domain support address listed below. Do not include passwords or sensitive records. No response-time guarantee is invented.

Contact and program help

Bistrehaven is a brand of The Nelson M Group LLC, owned and operated by The Nelson M Group LLC.

Bistrehaven support line: 833-421-6227

Email: support@bistrehaven.com

Mail: 14210 Culver Drive, Irvine, CA 92604.

Program number: 833-421-6227. Reply HELP to any program message for help.

Message frequency may vary. You may receive up to 8 messages per month. Message and data rates may apply.